Last Modified: 06 January 2020
Your personal information is being collected by Price Wizard Pty Ltd (ABN 90 636 797 530). Our contact details are on our website or app or you can email us at firstname.lastname@example.org.
The information we collect from you depends on your relationship with us. It may include:
Where possible, we will give you the option of interacting with us anonymously or with a pseudonym.
We may collect information in a number of ways. We may collect your personal information directly from you or in our dealings with you, for example if you:
We may also collect personal information about you from third parties including:
Rest assured, we will always make sure that you have given consent for the above. Also, wherever possible, we will always use anonymised data from third parties.
For site security purposes and to ensure that our service remains available to all users, Price Wizard uses software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.
We collect your personal information so we can provide you with our services, to contact you and to carry out our functions and activities.
The reasons for collecting your personal information may include:
We will use your information for the purpose for which it was collected.
If you have subscribed to our email list on our website or downloaded resources, we may email you other useful updates and resources. Rest assured, you may unsubscribe anytime and we do not sell your information to third parties.
We may also disclose your personal information:
Your personal information will be processed in Australia. Your personal information is disclosed overseas because of our use of analytics tools such as Amazon Web Services and Google, and our use of overseas web development and hosting facilities. We are required to take measures to ensure that your information will be protected.
If you are in the EU, you may have these rights:
also you have the right to be informed about measures to protect your data if we transfer it overseas.
Cookies are small files sent to your browser and stored by your browser on the device you are using to access our website or app.
Our cookies collect your IP address or MAC address, the city associated with your IP or MAC address, the date and time of your visit to our website, app, pages viewed and the type of browser you use.
We also use Google Analytics; a web-tracking tool that generates detailed statistics about traffic to our websites, app and traffic sources. It only provides us with aggregated data (not personal information of our website or app visitors).
The cookies and web-tracking tools help us improve the content and functioning of our website and app.
We use personal information that we hold about you to offer you services and products that may be of interest to you.
We may contact you by email, text message or phone to let you know about specials, our partners and third party offers and promotions or any new services.
You can contact us at any time if you do not wish to receive marketing materials from us, our related entities or partners. If you receive marketing email from us, you can opt-out by clicking the unsubscribe link at the bottom of the email.
We hold personal information electronically in our IT systems and databases. We may use third party service providers to store some personal information and may destroy your hard copy paper files after a matter has concluded.
We take reasonable steps to protect the information that we hold about you from misuse, interference and loss, and from unauthorised access, modification or disclosure.
We do this by having physical and electronic security systems and by limiting who can access your personal information.
We have online security systems in place for our website and app so that the information you provide us online is protected and secure. However, because of the nature of the internet, we cannot guarantee the security of your personal information.
Please contact us if you become aware of any security breach.
You have a right to request access or request correction of your personal information held by us.
If you wish to access, amend or update personal information that we hold about you, please contact us using the details below.
We will respond to your request within a reasonable time of you making the request and give you access in the manner you requested unless it is impractical or unreasonable for us to do so.
We can sometimes respond to your request on the phone, but we may need your request in writing and we might need time to gather the information and get back to you. Complex requests usually take us between 14 and 30 days. We might need to send the information to you by post or we might ask you to come and see us to have a look at the information.
Making a request is free. Depending on what information you request access to, we may need to charge you for providing access. These charges will not be excessive and we will let you know if a charge applies before supplying access. There is no charge for correcting your personal information.
If you have a complaint about how we have handled your personal information, you can make a complaint by contacting us using the details below.
We will investigate and respond to you within a reasonable time.
We take any privacy complaint seriously and will deal with your complaint fairly and promptly. However, if you are not satisfied with our response or how we handled your complaint, you may complain to the Office of the Australian Information Commissioner (in writing) at:
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 1042
Phone: 1300 363 992
TTY: 1800 620 241
If you are located in the European Union, you may lodge a complaint with the local data protection authority (DPA) within the European Union. You can find their details here. https://edps.europa.eu/node/75_en.
You can contact us as follows:
Phone: +612 8096 5901 (overseas)
Phone 1300 546 300 (Australia wide)
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